Tifosy Help Centre

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Identity Verification

Why do Tifosy need to verify my identity?

As an investment firm authorised and regulated by the Financial Conduct Authority (FCA), Tifosy is required to complete a risk assessment of each investor. Part of this assessment includes Customer Due Diligence (CDD), pursuant to which Tifosy must identify you and verify your identity.

CDD is designed to, along with all risk assessments Tifosy must perform, prevent online investments being used for financial crime such as the laundering of money or the funding of terrorism. The CDD process is referred to as KYC (know your customer) throughout the Tifosy Investment Platform and communications. 


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How do Tifosy verify my identity?

Tifosy uses the services of background and identity verification specialist On Fido to run automated identity verification checks, matching personal data provided when investing against public databases. If On Fido is unable to verify your identity via available registers, you will be requested to provide photo ID and proof of address as a standard procedure.

Tifosy reviews each investor and investment on a case-by-case basis and in certain instances may require you to provide additional documents to satisfy our identity verification obligations. In such cases, you will be notified by email.      

See Verification – proof of identity or Verification – proof of address for full details and instructions for submission of identity verification documents.


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Verification – proof of identity

You must provide certain personal information when making an investment through Tifosy in order to allow Tifosy to verify your identity and comply with its regulatory requirements. Tifosy uses the services of background and identity verification specialist On Fido to validate this personal data against available public databases. If Tifosy is not able to verify your personal details electronically, you may be required to provide a photo ID and proof of address.  For information on how your proof of address is verified see Verification – proof of address.

Photo IDs provided to Tifosy must be clear, in colour and show the full document or relevant selected page(s) where specified. Documents in which details are missing or which are not clear or readable will be rejected. The following documents may be accepted as proof of identity:

Preferred documents:

  • Valid signed passport (photo page only)
  • Photocard driving license (both sides)

Other documents that may be acceptable (case by case):

  • National Identity Card (non-UK nationals)
  • Identity card issued by Electoral Office for Northern Ireland
  • Permanent Resident Card
  • Military ID Citizen Card
  • Disabled Badge

Please note, the list of documents above is not exhaustive. If you do not have access to any of the identity documents listed, please contact Tifosy at investments@tifosy.com.


Related Topics

Why do Tifosy need to verify my identity?

Read More >

How do Tifosy verify my identity?

Read More >

What is a certified copy document?

Read More >

Verification – proof of address

Read More >

Verification – proof of address

You must provide certain personal information when making an investment through Tifosy in order to allow Tifosy to verify your identity and comply with its regulatory requirements. Tifosy uses the services of background and identity verification specialist On Fido to validate this personal data against available public databases. If Tifosy is unable to verify your personal details through available digital registers, a photo ID and proof of address will be required.  For information on proof of identity requirements, see Verification – proof of identity.

Proof of address documents provided to Tifosy must be clear, in colour and showing the full document. Documents in which details are missing or which are not clear or readable will be rejected.  All proof of address documents must include your full name and address, as provided when making your investment, and be dated within the last three months.

The following documents may be accepted as proof of address by Tifosy:

  • Bank statements
  • House or motor insurance documents
  • Utility bills (not including mobile phone bills)
  • Council tax letter
  • Tenancy agreement
  • Valid EEA driving license (cannot be used as both proof of address and proof of identity)
  • Letter/statement from Tax Authority

Please note, the list of documents above is not exhaustive. If you do not have access to any of the proof of address documents listed, please contact Tifosy at investments@tifosy.com.


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What is a certified copy document?

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What is a certified copy document?

If you cannot provide an original copy of a document, certain professionals may sign and date a copy as a true copy of the original. Such a document is known as a ‘certified copy’.

To have a document certified, you must present the original document and a copy to an authorised professional and ask them to: 

  • Write ‘Certified to be a true copy of the original seen by me’ on the copy
  • Sign and date the copy
  • Print their name under the signature Include their occupation, address and telephone number

Certified documents that include details that are not written clearly or readable may be not be accepted. Your document must be certified by a professional person or someone ‘of good standing’ in your community.

Individuals who may certify documents include:

  • bank officials;
  • councillors;
  • members of parliament;
  • ministers of religion;
  • chartered accountants;
  • solicitors;
  • notaries;
  • doctors;
  • teachers; and
  • lecturers.

The person you ask to certify a document must not be related to you, living at the same address or in a relationship with you.


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Why do Tifosy need to verify my identity?

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How do Tifosy verify my identity?

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Verification – proof of identity

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Verification – proof of address

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